Privacy Policy

Last updated: September 8, 2026

Resilient Brothers Corporation operates this store and website under the Memorique brand, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

Memorique is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit or use our website, purchase a product, complete another transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you or another person. It does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.

• Payment information, including payment method, payment confirmation, billing information, transaction details, and other information required to process your payment. Full payment card information is generally processed securely by Shopify and our payment providers.

• Account information, including your username, password, preferences, and account settings.

• Order and transaction information, including products you view, add to your cart, purchase, return, cancel, or otherwise inquire about.

• Communications, including information you provide when you contact us, submit a form, request customer service, or communicate with us about an order.

• Device and network information, including information about your browser, device, network connection, IP address, and other online identifiers.

• Usage information, including information about how and when you access, browse, or interact with the Services.

• Marketing preferences, including whether you have chosen to receive or unsubscribe from promotional communications.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you place an order, create an account, contact us, subscribe to marketing communications, or otherwise provide information to us.

• Automatically through the Services, including through your browser, device, cookies, pixels, and similar technologies when you visit or use our website.

• From Shopify and our service providers, including companies that provide website hosting, payment processing, analytics, customer service, fraud prevention, fulfillment, and shipping services.

• From advertising, marketing, and business partners, where permitted by applicable law.

• From other third parties, where you have consented to the disclosure or where the collection is otherwise permitted by law.

How We Use Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Providing and Improving the Services

We may use your personal information to:

• Process and confirm purchases.

• Process payments.

• Fulfill, package, and ship orders.

• Send order confirmations, tracking details, delivery updates, and account notifications.

• Process cancellations, returns, refunds, and customer service requests.

• Create and manage customer accounts.

• Remember customer preferences.

• Improve our products, website, customer experience, and Services.

• Recommend products that may be relevant to you.

Marketing and Advertising

Where permitted by law, we may use personal information to:

• Send marketing or promotional communications by email or other available channels.

• Measure the effectiveness of our advertising.

• Display advertisements for our products on this website or other websites.

• Personalize advertising based on products you viewed, purchased, or added to your cart and your interactions with the Services.

You can unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those emails.

Security and Fraud Prevention

We may use personal information to:

• Authenticate customer accounts.

• Provide a secure payment and shopping experience.

• Detect, investigate, prevent, or respond to suspected fraudulent, illegal, malicious, or unauthorized activity.

• Protect our customers, our business, Shopify, our service providers, and the public.

• Secure and maintain the integrity of the Services.

If you create an account, you are responsible for keeping your login credentials secure. Do not share your password or other account access information with anyone else.

Communicating With You

We may use your personal information to:

• Respond to questions and customer service requests.

• Communicate about orders, payments, shipping, returns, and refunds.

• Provide important information concerning your account or the Services.

• Maintain our relationship with you.

Legal and Regulatory Purposes

We may use personal information to:

• Comply with applicable laws, regulations, legal obligations, and valid legal processes.

• Respond to lawful requests from courts, law enforcement agencies, regulators, or government authorities.

• Investigate or participate in legal claims, disputes, litigation, or other proceedings.

• Enforce our Terms of Service and other policies.

• Protect and defend our legal rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes and subject to this Privacy Policy, including:

• Shopify, which hosts and powers our online store.

• Payment providers, which securely process customer payments.

• Fulfillment and shipping partners, which require order and delivery information to prepare, ship, and deliver purchases.

• Technology and service providers, including providers of website hosting, cloud storage, analytics, fraud prevention, security, customer support, and IT services.

• Marketing and advertising partners, where permitted by applicable law, to provide advertising services and measure advertising effectiveness.

• Professional advisers, including lawyers, accountants, insurers, and other advisers where reasonably necessary.

• Government authorities or other parties, where disclosure is required by applicable law, court order, subpoena, search warrant, or another valid legal process.

• Parties involved in a business transaction, including a merger, acquisition, financing, reorganization, sale, or bankruptcy.

• Other parties at your direction or with your consent, including when you request that information be disclosed to complete a transaction or use a third-party integration.

Our service providers and partners may process personal information in accordance with their own privacy notices and contractual obligations.

Depending on where you live, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising. You may submit an opt-out request at:

https://memoriquegifts.com/pages/data-sharing-opt-out

Relationship With Shopify

The Services are hosted and powered by Shopify.

Shopify collects and processes personal information concerning your access to and use of the Services in order to provide, protect, and improve the Shopify platform and the Services offered through our store.

Information submitted through the Services may be transmitted to and processed by Shopify and other service providers located in countries other than the country in which you reside.

We may use Shopify features that incorporate information obtained through your interactions with our store, Shopify, and other Shopify merchants to protect, improve, and support our business and customer experience.

In circumstances where Shopify independently determines how and why personal information is processed, Shopify is responsible for that processing and for responding to applicable privacy rights concerning that processing.

You can learn more by reviewing the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

You may also submit certain privacy requests through the Shopify Privacy Portal:

https://privacy.shopify.com/en

Cookies and Similar Technologies

We and Shopify may use cookies, pixels, local storage, and similar technologies to operate the website, remember customer preferences, maintain shopping carts, analyze website performance, prevent fraud, and support advertising and marketing activities.

Some cookies are necessary for the website to function correctly. Other cookies may be used for analytics, personalization, or advertising where permitted by law and, where required, with your consent.

You may manage available cookie and privacy preferences through the consent tools displayed on our website or through your browser settings. Disabling certain cookies may affect the operation or availability of some features.

Third-Party Websites and Links

The Services may contain links to websites, social media services, or other online platforms operated by third parties.

If you follow a link to a website or platform that is not owned or controlled by us, you should review that third party’s privacy policy, security practices, and terms.

We are not responsible for the privacy, security, accuracy, availability, or practices of unaffiliated third-party websites or platforms.

Information you disclose in public or semi-public areas, including third-party social media platforms, may be viewable and used by other users or third parties.

The inclusion of a third-party link does not necessarily mean that we endorse that third party, its services, or its content.

Children’s Personal Information

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe a child has provided personal information to us, contact us at info@memoriquegifts.com to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined by applicable privacy laws, personal information belonging to individuals under 16 years of age.

Security of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Please do not send sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide the Services.

• Maintain customer accounts.

• Fulfill orders and process returns or refunds.

• Comply with tax, accounting, legal, and regulatory obligations.

• Resolve disputes.

• Prevent fraud.

• Enforce our agreements and policies.

The retention period depends on the type of information, the purpose for which it was collected, and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights concerning your personal information:

• Right to Access or Know: You may have the right to request access to personal information we hold about you.

• Right to Delete: You may have the right to request deletion of personal information we maintain about you.

• Right to Correct: You may have the right to request correction of inaccurate personal information.

• Right to Data Portability: You may have the right to receive a copy of certain personal information in a portable format or request its transfer to another party.

• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on where you live, you may have the right to opt out of activities legally defined as the sale or sharing of personal information or targeted advertising.

• Right to Restrict or Object to Processing: You may have the right to request that we restrict or stop certain processing activities.

• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.

• Right to Appeal: Where applicable, you may have the right to appeal a decision concerning your privacy request.

• Right to Lodge a Complaint: You may have the right to lodge a complaint with an applicable data protection authority.

These rights are not absolute and may apply only in certain circumstances. We may decline or limit a request where permitted or required by law.

To exercise an available privacy right, contact info@memoriquegifts.com or use the privacy controls available through the Services.

We may need to verify your identity before completing a request. Where permitted by law, you may authorize another person to submit a request on your behalf. We may require evidence that the person has been authorized to act for you.

We will not discriminate against you for exercising an applicable privacy right.

Opting Out of Targeted Advertising

Depending on where you live, you may request to opt out of the sale or sharing of personal information or its use for targeted advertising at:

https://memoriquegifts.com/pages/data-sharing-opt-out

If you visit our website with the Global Privacy Control preference signal enabled, we will treat the signal as an opt-out request where required by applicable law and where the signal can be detected and applied.

To learn more about Global Privacy Control, visit:

https://globalprivacycontrol.org/

Other than Global Privacy Control where required by law, we do not necessarily respond to other “Do Not Track” signals sent by browsers or devices.

Marketing Communication Preferences

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link displayed in the email.

After unsubscribing from marketing communications, you may still receive non-promotional communications concerning purchases, payments, accounts, shipping, returns, refunds, security, or other service-related matters.

Additional Rights for EEA and UK Residents

If you reside in the European Economic Area or the United Kingdom, subject to the exceptions and limitations provided by applicable law, you may have additional rights, including:

• The right to object to certain processing activities.

• The right to request restriction of processing.

• The right to withdraw consent where processing is based on consent.

• The right to lodge a complaint with your local data protection authority.

A list of European Economic Area data protection authorities is available at:

https://edpb.europa.eu/about-edpb/about-edpb/members

International Data Transfers

We, Shopify, and our service providers may transfer, store, and process personal information outside the country in which you live.

Where required, transfers of personal information from the European Economic Area or United Kingdom will rely on recognized safeguards, such as the European Commission’s Standard Contractual Clauses, applicable UK contractual safeguards, or another legally recognized transfer mechanism.

Information may also be transferred to a country that has been formally recognized as providing an adequate level of data protection.

Complaints

If you have a complaint about how we collect, use, or process personal information, contact us using the details provided below.

Depending on where you live, you may also have the right to appeal our response or submit a complaint to your local data protection authority.

We encourage you to contact us first so that we have an opportunity to review and address your concern.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, or legal and regulatory requirements.

When we update this Privacy Policy, we will publish the revised version on this website and update the “Last updated” date. We will provide any additional notice required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an available privacy right, contact us at:

Resilient Brothers Corporation
Operating under the Memorique brand
4385 Ambassador Way
Cumming, Georgia 30040
United States

Email: info@memoriquegifts.com

For the purposes of applicable data protection laws, Resilient Brothers Corporation is the data controller of your personal information.